Call Center Agents(WITH/WITHOUT EXPERIENCE)

Recruiter:

Consolidated Wire Industries

Job Ref:

Call C

Date posted:

Saturday, March 5, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
CALL CENTER NEW POSITIONS

JOB DESCRIPTION:

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Center Agents Banking
Location: Johannesburg
Salary:
We have a position available for an experienced call center Agents with banking knowledge to join our team in JHB - Central. Temporary position for those with 2 - 4 years of banking experience.
37 days ago

Inbound Telesales - Stationery Industry
Location: Johannesburg
Salary:
1 day ago

Client Contact Centre Team Lead
Location: Midrand
Salary:
PURPOSE:The purpose of this role is to support the delivery of effective and efficient iSC Team Services according to the agreed contracts with clients by performing SLA, KPI, task and resource management activities on an operational level.This role is in a shifted environment; the successful candidate should be willing to work on a 7-day shiftedschedule.
6 days ago

Solutions Analyst - Salesforce Experience required- JHB - Hybrid- 12 month contract-start 10th Jan
Location: Johannesburg
Salary: Market related
Solutions, Analyst, Salesforce, experience, required, JHB, Hybrid, 12, month, contract, start, 10th,
12 days ago

Helpdesk Agent - PTA
Location: Pretoria
Salary: 11000
Helpdesk Agent Pretoria (Tshwane) Salary R11 000,00A company in Pretoria is looking for an IT Helpdesk Agent.
29 days ago

Manager: IT Operations
Location: Pretoria
Salary:
Our expanding, tech-driven client in Pretoria is looking to hire an IT Operations Manager. This is a on-site role in Pretoria.
30 days ago

SERVICE DESK LEAD
Location: Pretoria
Salary: Market related
The Service Desk Lead is responsible for overseeing the daily operations of the IT service desk team
78 days ago

Job Specification: Executive Personal Assistant & Marketing Executive
Location: Johannesburg
Salary: Very well structured package
This is a dual-function role combining executive-level support with marketing, branding, and communications leadership. The successful candidate will act as the right hand to two Managing Directors, ensuring seamless executive operations while also driving marketing strategy, events, and corporate identity initiatives.
86 days ago

Contact Centre Agent
Location: Johannesburg
Salary:
89 days ago

Call Center Agents(WITH/WITHOUT EXPERIENCE)

Call Center Representative Responsibilities:

Similar jobs you might be interested in:

Create a free job alert for Call Center Agents(WITH/WITHOUT EXPERIENCE) in Johannesburg

Jobseekers

Recruiter

General