Call Center Agent - Outbound

Recruiter:

Callforce Direct

Job Ref:

3050698397

Date posted:

Wednesday, March 30, 2022

Location:

Johannesburg, South Africa

SUMMARY:
-

JOB DESCRIPTION:

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.

Successful candidates will receive full product and systems training.

Responsibilities and expectations (not limited to):

Read from a scripted pitch
Transfer warm leads to USA agents
Meet and exceed hourly/daily/weekly transfer target.
Meet exceed Quality Assurance standards.

Desired Requirements, Experience and Qualifications

Matric
Awareness of medical terms and disciplines
Outbound experience required
Excellent verbal communication skills
Neutral accent
Computer literate
Own transport (advantageous not essential)

Competencies

Objection handling
Good command of the English language
Ability to hold a conversation and think on your feet

Salary:

Paid per productive hours

Shift allowance (Shift between 3pm and 3am only)

Travel allowance

Performance incentives.

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