Call Center Agent - Outbound

 

Recruiter:

Callforce Direct

Job Ref:

3050698397

Date posted:

Wednesday, March 30, 2022

Location:

Johannesburg, South Africa


SUMMARY:
-

JOB DESCRIPTION:

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.

Successful candidates will receive full product and systems training.

Responsibilities and expectations (not limited to):

  • Read from a scripted pitch
  • Transfer warm leads to USA agents
  • Meet and exceed hourly/daily/weekly transfer target.
  • Meet exceed Quality Assurance standards.

Desired Requirements, Experience and Qualifications

  • Matric
  • Awareness of medical terms and disciplines
  • Outbound experience required
  • Excellent verbal communication skills
  • Neutral accent
  • Computer literate
  • Own transport (advantageous not essential)

Competencies

  • Objection handling
  • Good command of the English language
  • Ability to hold a conversation and think on your feet

Salary:

Paid per productive hours

Shift allowance (Shift between 3pm and 3am only)

Travel allowance

Performance incentives.

 


 

 

 

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