Call Center

Recruiter:

Consolidated Wire Industries

Job Ref:

Coc11

Date posted:

Friday, March 4, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
New positions

JOB DESCRIPTION:

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Inbound Lead Response / Call Center Agent
Location: Kempton Park
Salary: R 8500.00
Our client, is a leading debt counselling firm in South Africa, dedicated to helping individuals regain control of their finances. With a strong reputation for ethical practices and client-focused solutions, they provide expert guidance and support to those struggling with debt, ensuring long-term financial stability and peace of mind.
3 days ago

Call Center Team Leader
Location: Pretoria
Salary:
Our client, based in Pretoria East, is looking for dedicated and motivated call Centre Team Leaders. The ideal candidates will have strong leadership skills and a passion for delivering exceptional customer experiences.
12 days ago

Direct Sales Agent (Outbound) - Call Centre - Vehicle Tracking - Randburg
Location: Randburg, Gauteng
Salary: Negotiable
Direct Sales Agent (Outbound) - call Centre - Vehicle Tracking - Randburg
12 days ago

Outbound call centre agent
Location: Johannesburg
Salary:
13 days ago

Call Centre Agent
Location: Johannesburg
Salary:
We’re looking for motivated and customer-focused call Centre Agents to join our growing teams in Johannesburg, Durban and Cape Town. You’ll handle inbound and/or outbound calls, assist customers with queries, and work towards achieving performance targets.Please follow this link and complete the assessment to apply https://selectone.pivotalgroup.io/
17 days ago

CALL CENTRE SALES AGENTS â EDUCATION (RANDBURG, GAUTENG)
Location: Johannesburg
Salary:
We are seeking four highly motivated, target-driven call Centre Sales Agents to join our growing team. The ideal candidates will have a proven track record in achieving and exceeding sales targets, excellent communication skills, and a passion for delivering outstanding customer service.
19 days ago

Call Center Agent
Location: Centurion
Salary: R9000
We are looking for charismatic and well spoken call Centre Agent for a company based in the Centurion area who is able to perform well under pressure.
19 days ago

Call Centre Agent - Automotive
Location: Meadowdale
Salary: R8k - 9,5k per month
call Centre Agent with experience in Automotive industry
32 days ago

Call Centre Agent
Location: Johannesburg
Salary:
An Internal Vacancy exists for call Centre Agent in the Banking Division based in Sandton (Melrose Arch) The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
32 days ago

Call Centre Agents (Debt Collection) Municipal & Government
Location: Johannesburg
Salary: 6000
call Centre Agents (Debt Collection) Municipal & Government
39 days ago

Call Center

Similar jobs you might be interested in:

Create a free job alert for Call Center in Johannesburg

Jobseekers

Recruiter

General