CVM Analyst

SUMMARY:
Our client is a leading South African fintech that offers shoppers and merchants innovative interest-free payment solutions across thousands of stores.
They use technology and data to deliver simple, fast, and fair payments to empower customers to own the way they spend their hard-earned money with greater flexibility and convenience.
Our client was recently acquired by a leader in global payments, with over 7 million customers in Australia, the US, the UK, and 9 other markets.
They are looking for exceptional talent to join the company and help them achieve their exponential growth ambitions to lead the payment revolution in South Africa. They have an amazing culture, and their team is proud to work hard to deliver innovative solutions to their valued merchants, shoppers, and partners. 
To help drive this growth our client is looking for a CVM analyst to lead the design, execution, and optimisation of customer acquisition and lead conversion strategies to grow the customer base, as well as strategies to drive existing customer spend.

POSITION INFO:
Responsibilities

• Design and optimise customer acquisition and lead conversion strategies to deliver new customers at an efficient cost.
• Use analytics to segment the existing customer base – and design strategies to increase spend in the targeted segments.
• Work with the business’ data, product, and marketing teams to execute, measure, and improve the performance of the CVM strategies.
• Manage the leads database – and understand the flow and attrition of leads through the business’ products and channels.
• Optimise the product and channels to increase leads quality and limit attrition.
• Drive x-sell of new products to customers and merchants through effective CVM strategies.

Experience and Qualifications:
You should have:

• Degree level qualification in business science, engineering, data analytics, or equivalent.
• Minimum 3-5 years experience in designing CVM strategies for a retail product
• Proven experience in implementing effective CVM strategies
• Experience in card or retail finance products
• Strong data, analytics, and strategy design capabilities
• Ability to clearly articulate and communicate strategies

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

---