CRM Database Administrator (JB1318)

Recruiter:

Emporium Human Capital

Job Ref:

CRM Database Adminis..

Date posted:

Tuesday, November 16, 2021

Location:

CapeTown, South Africa

Salary:

R20 000 - R22 000 per month

SUMMARY:
CRM Database Administrator (JB1318)

POSITION INFO:

CRM Database Administrator (JB1318)

Location: Maitland, Cape Town

Salary: R20 000 - R22 000 per month

For over 30 years our client has provided organisations all over South Africa with technical solutions and services to assist companies of all sizes in effectively running their businesses.

Requirements and Skills

Minimum Grade 12

Must have data base administration experience

Must contracts administration experience

CusTrack experience (beneficial)

Customer service experience

Must be proficient in excel

The company is currently looking for a CRM Database Administrator who is accustomed to working with large databases to manage the data integrity, reporting, client contracts, user management and contracts. Previous experience in CusTrack would be ideal but experience in any CRM would be considered.

Full and complete management of Customer Relations Management Software

Rep Allocations to client

Maintenance/clean-up of data on CRM by ensuring that client information is not duplicated

Provide CRM technical support

Conduct CRM training with new users

Monitor sales rep activity

Loading of new equipment on CRM

Produce the following detailed reports:

Weekly activity data reports

Monthly data reports

Maintenance reports

Manage leads (allocation to reps and regular follow ups thereafter)

Handle all Client settlements/Cancellation queries

Verify and distribute client information

Understand and interpret client contracts

Loading of contracts

Assisting sales reps with contracts/settlements/any queries

Create New User Profiles (upon approval of Human Resources)

Remove Access for terminated staff (upon approval of Human Resources)

Any other ad-hoc duties as assigned from time to time

Please email CV to <--------Please upload your CV here-------- and quote JB1318 in the subject line

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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CRM Database Administrator (JB1318)

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