CREDIT CONTROLLER (Centurion)

SUMMARY:
The purpose of this role is to effectively manage and control Debtor accounts to ensure successful collection, accurate records and customer satisfaction.

POSITION INFO:

Duties:

• To ensure customer contract is loaded correctly, check the vehicle details, the product selected, the price per product and any SaaS services.
• To ensure the product is reporting on the hub with the correct tracking cell nr.
• To ensure the customer account is accurate and user friendly.
• To ensure the customer receives invoices, statement, and monthly airtime breakdowns.
• To ensure all payments are allocated daily as per remittance advise.
• To ensure all customer communication is saved on CRM daily.
• Respond promptly and completely to both client and internal enquiries.
• Maintaining contact with customer to ensure invoices are clear for payment.
• Achieve the monthly set collection target by collecting due amounts within payment terms as well as collect overdue amounts in terms of the suspension / legal process to ensure a healthy cash inflow into the business.
• Allocate all correction Debit Notes within the same financial period and handle Debit Notes raised for unpaid Debit Orders by ensuring that default Customers are contacted, and the unpaid D/O collected, or arrangements made.
• Allocate Credit Notes within the same financial period to ensure accurate aged periods for Customer accounts.
• Allocate receipted payments to documents as per customers remittance, within the same fiscal period in which the payment has been received to ensure accurate Customer account records.
• Reduce 120+ days to not more than 10 % of the book value to curb bad debt.
• Propose write off irrecoverable receivables.
• Undertake account reconciliations as required.
• Ensure monthly processing deadlines are met as required.
• Ensure that all transactions are compliant with Company''s policies.
• Providing accounts information to internal departments.
• To action the daily installation cases, tracking cell number, unit serial number, installation date and ensure billing sent to Accpac.
• To action the daily re-installation cases, tracking cell number, unit serial number, re-installation date and ensure billing is moved from de-installation vehicle.
• To action cancellations as received by Customers daily.
• Ensure upgrade installations is actioned accordingly and to avoid duplicate billing on de-installation vehicle.
• Other duties as delegated from time to time by the Executive of Shared Services or any other person designated in their absence.

Qualifications and Experience:

• Grade 12/Matric.
• Minimum 3 years relevant experience.
• Minimum 3 years exp on 500+ accounts.
• MS Excel (at least pivot tables & vlookups.) 
• Experience with ERP system.
• Proficient in Afrikaans.

Knowledge and Skills:

NB! This job is now closed. You can apply for other jobs by uploading your CV.