SUMMARY:
-
POSITION INFO:
We are looking for a proactive and detail-oriented E-commerce Administrator to join our team! If you're passionate about online retail, customer service, and keeping digital platforms running smoothly — we’d love to hear from you.
Key Responsibilities:
-
Process a minimum of 300 queries daily, prioritizing the Cell Phone category first.
-
Accurately capture stock to Utilities in line with company style guidelines.
-
Regularly scan the website for anomalies or mistakes and action corrections where needed.
-
Facilitate website and e-commerce customer queries promptly and professionally.
-
Manage Peach Payment reconciliations for the marketing account.
-
Handle DSV (courier/logistics) reconciliations effectively.
-
Facilitate Peach Payment queries as well as account registration processes for new customers.
Requirements:
-
Strong attention to detail and excellent organizational skills.
-
Ability to work efficiently in a fast-paced, digital environment.
-
Solid understanding of e-commerce operations (advantageous).
-
Good communication skills — both written and verbal.
-
Experience with online payment systems and reconciliations (beneficial).
If you're ready to be part of a dynamic online retail team and grow within a fast-paced digital environment, apply today!
