Business Support Administrator

Recruiter:

J.A.Z Recruitment

Job Ref:

BS

Date posted:

Wednesday, April 13, 2022

Location:

helderberg, Western Cape, South Africa

Salary:

R180K - R200K

SUMMARY:
The ideal candidate will have experience within finance or insurance.

JOB DESCRIPTION:

The Business Support Administrator will report to the Client Service Manager.

Key duties and responsibilities:

Complete a range of administrative duties i.e., monitoring mailboxes and responding appropriately and timely, maintaining spreadsheets, preparing documentation, and distributing
Generating sales reports via Salesforce
Supporting incoming and outgoing mails / calls as required
Updating client information where required
Understanding the products sales information, AML, supporting IFA’s
Obtaining valuations from 3^rd parties
Undertaking the complaint and compliment queries – record, manage and escalate
Responsible for actioning Terms of Business and ensuring the standard procedure has taken place
Responsible for processing action changes
Provide a high-quality administrative support service
Undertaking housekeeping of electronic data
Providing sale support materials to IFA’s and BDM’s
Onboarding new private clients

Requirements & Competencies:

Min. 2 years’ experience in client relations or sales support role
A tertiary qualification or relevant client services qualification advantageous
Financial services background advantageous
Client orientated with a strong sense of what service entails
Excellent communication skills both written and telephonic
Strong organisational-, time management- and communication skills
Ability to work independently and within a team
Ability to work with confidential and sensitive data
Ability to work under pressure, multi-task and meet deadlines
Experience of working in and maintain good client relationships and delivering good service
High level of commitment and positive attitude
Exercise the highest ethical and safety standards when conducting your work, particularly where other people are involved
Be energetic in your approach to performing a service to the company
Present yourself professionally to fellow employees and clients of the company
Interact respectfully with all persons in the business and all other persons dealing with the company in whatever form

Submit a detailed CV and contactable references to: j.a.z.recruitment.

Please note that ONLY shortlisted candidates will be contacted.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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