Business Process Engineer - Payments (CH707)

SUMMARY:
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POSITION INFO:

Our client in the banking industry is seeking to employ Business Process Engineers with experience with Payment processes,  for their newly acquired Business banking division in Sandton.

The purpose of this role is to develop and implement new or improved business solutions (system developments and/or process improvements) for the client in support of the company’s overall business objectives and strategy.

The ideal candidate:

• Responsible for complex systems process analysis, design, and simulation.
• Has high level understanding of organisation''s business systems and industry requirements.
• Conducts mapping sessions with business units to facilitate process enhancement and change in terms of business strategies.
• Focus is on process analysis and reengineering with an understanding of technical problems and solutions as they relate to the current and future business environments.
• Creates process change by integrating new processes with existing ones and communicating those changes to business system teams.
• Recommends and facilitates quality improvement efforts.
• May lead re-engineering team and act as project manager in some cases.
• Operates within banking and credit legislative requirements.
• Should have knowledge of relevant regulatory bodies.

The role reports to the Head of Client Experience Product Owner

Key Performance Areas

• Design business processes and derive requirements for business needs to deliver on company objectives (system changes and process improvements) and prioritised projects.
• Drive continuous improvements to ensure the business benefits (strategy and objectives) are achieved.
• Support the delivery of new revenue growth initiatives.
• Influence the strategic and planning process in defining and introducing innovative concepts.

QUALIFICATIONS:

• A relevant tertiary qualification (i.e. IT, Engineering, Finance or Commercial) – Required
• A relevant business oriented tertiary qualification (i.e. B.Comm, B.Sc/B.Eng. Industrial Engineering, Business Engineering, etc.) would be preferred.
• Business Analyst (i.e. BA FTI) qualification would be preferred.

KNOWLEDGE

• In-depth knowledge and understanding of banking operational environment and objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)
• Banking transactional processes
• Business process mapping methodologies
• Project Management methodologies (Agile, DevOps, etc.)
• Management Operating System best practices
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Incident management and workflow methodologies
• Supply chain methodologies
• Workflow methodologies
• Business analytics and new developments
• System design standards
• Requirements gathering

SKILLS REQUIRED

• Strategic insight
• Communications skills (verbal and written) across all organisational levels and functions
• Computer literacy (Microsoft (advanced Excel), simulation modelling, process modelling, SQL data manipulation, etc.)
• Detailed data analysis and aggregation into simplified business solutions
• Interpersonal & relationship management skills
• Presentation and facilitation skills
• Business process and Financial modelling skills (Enterprise Architect, BPMN, IDEF0, etc.)
• Management (Planning, organising and controlling) skills
• Simulation modelling skills
• Research skills
• Fully adapted to mobile technology
• Business acumen
• Must be able to function under pressure and tight dead lines

EXPERIENCE

Min:

• 5 to 10 years’ relevant experience of enterprise wide business solution design and business process improvement, processing systems, processes and procedures in a banking / financial environment
• Translating corporate strategies and objectives into initiatives and/or projects
• Initiation and implementation of projects with the goal to improve performance through business process improvements
• Initiation and implementation of continuous improvement capability

Ideal:

• Initiation and implementation of revenue growth initiatives
• Enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts