Business Application Support Engineer

 

Recruiter:

Pro Stop Recruitment Services

Job Ref:

HW008

Date posted:

Friday, October 21, 2022

Location:

Durban, South Africa

Salary:

40000.00 to 50000.00


SUMMARY:
Business Application Support Engineer

JOB DESCRIPTION:

Business Application Support Engineer
Hybrid Role – Umhlanga

Role Purpose:
The purpose of the role is to provide technical support for our new and existing enterprise software solutions to our end users. You will be part of a technical team, and take full ownership of related issues, system enhancements and managing release upgrades, with a full understanding the Customer requirements and a deep knowledge of for everything NetSuite ERP and Salesforce CRM as a minimum. The candidate needs to provide an excellent service to our end users as well as upskill colleagues.

Job Description:
• Understand all aspects of SFDC / NetSuite configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC / NetSuite release upgrades
• Support the SFDC and NetSuite Accounting cloud services such as:
• General end-user questions
• User management and SSO provisioning
• Profiles, roles and permissions
• Escalation to SFDC/NetSuite support
• License management
• Scheduling upgrades and outages
• Management of flows, workflows, automation, and scripts
• Ad hoc tasks including CSV imports and data cleansing, budget imports, forms and advanced pdf template changes, sandbox refreshes, custom reports and saved searches with some formula knowledge
• Demonstrate cross-business understanding and translation of business requirements to solutions
• Advise the Solution Design Authority on matters within your application domain, ensuring that all relevant system-related concerns or changes are appropriately considered in all Solution Design Authority decision
• Maintain and ensure alignment and integration with other applications, the data architecture, business intelligence and infrastructure architecture.
• Work with the relevant stakeholders to define solutions and advise on implementation options to ensure our CRM and finance capabilities consistently give us the edge over our competitors
• Develop and maintain documentation for business applications
• Educating team members and ad hoc training for end users

Proficient and essential skills:
• Bachelor’s Degree in information technology, information systems or computer engineering
• Demonstrable experience in supporting SFDC
• Experience using NetSuite SRP and Finance
• Experience working in an end user facing environment
• Experience breaking down large activities into smaller sub tasks
• Good communication skills

Desirable Skills:
• Good level of understanding of a Microsoft Windows
• Good level of understanding of networking
• Experienced working in an Agile environment
• Experienced implementing new monitoring and reporting solutions
• Experience of working with ISO27001:2005 onwards.
• Experience working on projects and breaking down projects into actions
• Full and clean driving license

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Systems Administrator
Location: Durban
Salary:
Are you a hands-on Systems Administrator who thrives in fast-paced environments where uptime, user support, and operational excellence are critical? An established national retail organisation is seeking a technically strong IT professional to take ownership of infrastructure operations, service delivery, and support coordination across multiple sites while playing a key role in maintaining reliab...
1 day ago


MIS and BI Specialist
Location: Durban
Salary:
Are you passionate about transforming data into meaningful business insights that drive better decisions? An established national retail and e-commerce organisation is looking for a hands-on MIS & BI Specialist to take ownership of management information, business intelligence, data governance, systems improvement, and reporting excellence across the business. This is an opportunity to play a ...
1 day ago


On-Site IT Engineer
Location: Durban
Salary: R250K
The Primary duty of the OSE is to provide technical expertise in facilitating the smooth running of the sites Information and Service technology platforms across client “sites”
2 days ago


Internal Sales Assistant: Projects
Location: Durban
Salary:
An Internal Sales Assistant: Projects opportunity for a Bulk Handling equipment company in Pinetown.  Assist in performing site surveys, estimating, and preparing and proposing consultative sales solutions to meet specific customers' needs with the Sales engineers. Maintain close contact with existing and potential new customers.
3 days ago


Project Sales Engineer
Location: Durban
Salary:
A Project Sales engineer opportunity for a Bulk Handling equipment company in Pinetown. Develop sales leads, qualify prospects and make sales calls face-to-face and online. Perform site surveys, estimate, prepare, and propose consultative sales solutions to meet specific customers' needs. Maintain close contact with existing and potential new clients.
3 days ago


EXECUTIVE PERSONAL ASSISTANT (Degree / Diploma)
Location: Ballito
Salary:
Our client is seeking a highly organised, professional and experienced Executive Personal Assistant to provide comprehensive executive and administrative support to the General Manager and Chief Financial Officer.This is a senior-level support role requiring exceptional discretion, strong organisational skills and the ability to manage complex administrative, corporate and governance-related respo...
3 days ago


Data Analyst (6 Month Contract)
Location: Durban
Salary: Annually
The Data Analyst will work across Technical, Product, and Sales teams to provide accurate reporting and business insights on platform performance, product utilisation, customer inquiries, and market trends. The role supports data-driven decisions, continuous improvement, and sales growth.
4 days ago


Data Analyst
Location: Durban
Salary: Monthly
We are committed to locating the ideal job for you, so we kindly advise against paying for this service.There are no costs associated with securing employment with us.Job Title: Data AnalystDepartment: Sales / business IntelligenceLocation: DurbanAbout UsStratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries....
4 days ago


Administrator – Financial Services
Location: Durban
Salary: Market-related
Administrator – Financial Services | Durban
4 days ago


Data Analyst
Location: Durban
Salary: Monthly
Are you someone who thrives on transforming raw data into meaningful insights? Do you enjoy building dashboards, automating reports, and uncovering trends that drive smarter business decisions? This role offers the chance to be at the heart of technical, product, and sales support teams, helping them make informed choices, improve processes, and grow the business. You’ll be part of a collabo...
5 days ago


Create a free job alert for Business Application Support Engineer in Durban

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions