Business Analyst - Retail Operations

SUMMARY:
We are currently recruiting for an experienced Retail Operations Business Analyst for a South African based retail powerhouse. You will be responsible for helping to ensure that optimal business processes and underlying system functionality is developed in order to execute business strategy.

POSITION INFO:

Business Analyst – Retail Operations (Cape Town)

We are currently recruiting for an experienced Retail Operations Business Analyst for a South African based retail powerhouse. You will be responsible for helping to ensure that optimal business processes and underlying system functionality is developed in order to execute business strategy.

You will satisfy the following minimum criteria/requirements:

• Matric and Degree/Diploma in Business / Business Analytics
• Minimum of 3-5 years’ experience in BA role, with at least 2-3 years proven experience in Retail Operations specifically (non negotiable)
• Demonstrated BA experience particularly related to system analysis; business process development, including the holding of workshops; preparing documentation in accordance with BABOK methodology
• Must have system support exposure including maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents.
• Exposure to system architecture.
• Membership/affiliation to professional bodies including Institution for Business Analysis (IIBA) would be a highly desirable.
• Experience writing business requirements, system requirements & functional specifications.
• Good strategic, conceptual skills and a solid knowledge of the South African retail climate and landscape.

Responsibilities will include but not be limited to the following:

• Effectively managing change requests from business stakeholders and providing solutions and support for the implementation thereof.
• Translating business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
• Providing effective and timeous support to internal users on processes, systems and technology activities.
• Managing Business Analysis Documentation related to current information, data and solutions.
• Training users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users.

Location: Successful incumbent will primarily be based in Cape Town (Northern Suburbs), with option to also work remotely.

If you are looking to apply your Retail Operations BA skills and experience in a high performance driven retail environment, this opportunity is ideal.

To apply or for further details send us an detailed CV (in MS Word format), along with your current and expected salary and notice period via email to <--------Please upload your CV here-------- (BA_R_WP)

NB! This job is now closed. You can apply for other jobs by uploading your CV.