Business Analyst

To ensure the functionality and performance of on-site Information Management Systems and Infrastructure, Industrial Automation Control Systems (IACS) enterprise infrastructure, voice & data networks, while improving costs, performance and end-user satisfaction

- Architect, design and deliver nuGen IT and OT (Operational Technology) solutions with Information Management team

- Collaborate with Site Service Delivery and OT Infrastructure Specialists and site teams to ensure smooth and secure operations of the site

- Review infrastructure landscape and suggest improvements/ optimisation opportunities

- Maintain a governance role to monitor the operational productivity of IT/OT infrastructure

- Manage and own Industrial IT (OT) principles, policies, standards, solution designs and architectures

- Manage and drive IT/OT process improvements

- Provide highly-valued consulting level support and guidance through crucial IT and IIT initiatives

- Share knowledge of technology risks and opportunities proactively to build competitive advantage and improve efficiency and effectiveness of business units

- Forecast financial, physical, and people resource needs to meet established objectives

- Partner within service delivery structures to manage operations to improve IT/OT infrastructure costs, performance and end-user satisfaction

- Research, provide recommendations and implement continuous improvement to prevent problems and to maintain high infrastructure service levels

- Provide in-depth technical expertise for both tactical and strategical initiatives.

- Manage strategic relationships with key IT/OT product and services providers.

Formal qualifications:

An undergraduate qualification (Bachelors degree or equivalent) in the relevant IM Discipline and/or Technical competencies and certification with relevant years of experiences in a similar role.

Role-specific knowledge:

- IT/OT discipline and governance (ISA95, IEC62443)

- Networking 

- Servers, Virtual Clusters

- IoT Edge

- Proficiency in required languages

- regional and local conditions

- Business unit plans and initiatives

Safety Knowledge:

Provides a consistent outstanding role model with safety practices with a deep understanding of the importance of safety

Ability to:

- understand global IT/OT governance and compliance risks and required mitigations

- build and leverage mutually beneficial relationships with all stakeholders

- drive issues to resolution by aligning the team, finances and technology solutions

- manage PoC site problems and the different processes involved

- perform continuous improvement reviews to align with the changing business demands

- manage service improvement programmes

- manage IT/OT strategies that reduce client service complexity and enable improved delivery

- consider stakeholder requirements and revise portfolio goals to align

- develop mutually beneficial partnerships with internal and external stakeholders

- manage best practice delivery and benchmark quality and quantity improvement indicators

- continuously improve team performance