Business Analyst

SUMMARY:
The primary purpose of this role is to effectively manage the gathering and analysis of business requirements from users.

POSITION INFO:

The primary purpose of this role is to effectively manage the gathering and analysis of business requirements from users. You will be required to negotiate and agree business requirements with the project sponsors and communicate these to the development and QA teams, playing a key role in aiding the Strategic Project Office team to manage projects.

Responsibilities

• Analyse & Design new and enhanced business processes:
• Establish and clarify user requirements, and ensure that requirements are accurately specified for projects and change requests
• Prepare requirements documentation (BRS) and ensure that they are signed-off by the relevant stakeholders
  • Ensure functional specifications are developed to support the business requirements (either developed by yourself or developed by a vendor)
  • Integration with development teams to ensure effective delivery of user requirements:
  • Review and approve system design specifications
  • Ensure that the development team delivers the solutions according to specification
    • Ensure effective testing:
    • Ensure that the critical business scenarios are tested to meet the specifications
      • Once the project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary
      • Ensure effective facilitation of business meetings, ensuring clear decisions are taken and decisions and actions are clearly and accurately minuted
      • Provide end-to-end project co-ordination for mini-projects (effective co-ordination of resources and activities to meet agreed timelines for the project);
      • Provide effective leadership:
      • Build effective and confident relationships with stakeholders (business, ICT and vendors)
      • Continually seek opportunities to increase customer satisfaction and identify opportunities for business improvement
      • Provide clear and timeous feedback, and effectively manage business expectations

o   Ensure test team understands the full business requirement before handing over to the test team

o   Assist the test team when communicating with external partners and vendors

o   Ensure correct resolution for the defects raised (from opening the defect to closing it)

Requirements

• Minimum of 5 years Business Analysis experience
• Relevant tertiary qualification in Business Analysis
• Business Analysis certification will be advantageous
• Experience in the financial services industry advantageous
• Product knowledge of retail store cards, credit cards, loans, etc. will be advantageous
• An understanding of application development, database and system design will be an advantage
• Excellent verbal, written and facilitation communication skills
• Software Development Life Cycle experience, including testing methodologies
• Deadline driven
• Team player
• Good interpersonal skills
• Analytical with the ability to make good insightful decisions
• Ability to cultivate and sustain good working relationships

NB! This job is now closed. You can apply for other jobs by uploading your CV.