Business Analyst

SUMMARY:
Business Analyst Jobs Centurion | BPMN 2.0 | Process Improvement | PMO | Business Systems

A leading organisation based in Centurion, Gauteng is seeking an experienced Business Analyst to support business transformation, process optimisation, and technology-driven improvement initiatives within a dynamic and fast-paced environment.

This role is ideal for a mid-to-senior Business Analyst with strong experience in business process analysis, stakeholder engagement, requirements gathering, BPMN 2.0 process modelling, and PMO-aligned documentation support.

About the Role
As a Business Analyst, you will act as the bridge between business operations and technology solutions, ensuring business requirements, systems, and processes align with organisational objectives.

You will work closely with stakeholders across multiple business units to analyse current processes, identify opportunities for improvement, document requirements, and support implementation of operational and digital transformation initiatives.

This role also includes PMO support through policy, SOP, and documentation management aligned to approved organisational standards.

POSITION INFO:
Key Responsibilities

Business Analysis & Process Improvement (Business Analyst Jobs South Africa)

• Analyse existing business processes and identify areas for optimisation
• Conduct gap analysis and recommend operational and system improvements
• Gather, validate, and document business and functional requirements
• Develop process maps, workflows, and documentation using BPMN 2.0 standards

• Facilitate workshops, work sessions, and stakeholder meetings
• Collaborate with business units to align requirements and objectives
• Communicate process updates, recommendations, and project feedback effectively

• Support system implementation and process improvement initiatives
• Assist with System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Maintain requirements traceability throughout project lifecycles
• Contribute to change management documentation and user support materials

• Document policies, SOPs, and process-related documentation using approved templates
• Identify policy gaps and support process owners with draft documentation
• Ensure alignment between business requirements, policies, and operational standards

• Analyse data trends, operational risks, and business performance indicators
• Support informed decision-making through reporting and process analysis

• Develop lightweight process prototypes and business applications
• Utilise no-code / low-code tools including Smartsheet, Base44, or similar platforms
• Stay updated on AI-enabled process improvement and automation trends

• Bachelor’s Degree in Business Administration, Management, Information Systems, or related field
• Minimum 5 years’ experience as a Business Analyst or similar role
• Strong experience with BPMN 2.0, Visio, SIPOC, and process modelling tools
• Experience with requirements management methodologies and business documentation
• Exposure to project management and PMO environments
• PMI-PBA certification advantageous
• Experience with AI, automation, or low-code/no-code platforms advantageous

• Strong analytical and problem-solving ability
• Excellent communication and stakeholder engagement skills
• Ability to facilitate workshops and business discussions effectively
• High attention to detail and documentation accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Strong process mapping and business improvement capability
• Ability to work independently and collaboratively across teams

• Work on strategic business transformation and process optimisation initiatives
• Exposure to enterprise systems, PMO governance, and operational improvement projects
• Opportunity to work with cross-functional stakeholders and leadership teams
• Collaborative and innovation-driven environment
• Exposure to AI, automation, and modern process improvement methodologies