Breakdowns Admin

Job Responsibilities

1. Process invoices for Breakdown customers within SOP, including but not limited to:

1.1. Sourcing and assessing breakdown supplier paperwork,

1.2. Producing customer quote (proforma invoice) within SOP,

1.3. Processing customer invoice within SOP,

1.4. Creating and processing breakdown job related purchase order and GRV,

1.5 Submitting breakdown paperwork for approval and supplier payment,

1.6 Filing and attaching required paperwork to the relevant customer record.

2. Action queries related to Breakdown customers and customer invoicing within SOP, including but not limited to:

2.1. Processing of credit paperwork,

2.2. Assisting and resolving customer and/or supplier queries,

2.3. Assisting with stock consignment queries,

2.4. Actioning of query escalations received.

3. General

3.1 Contribute to the ongoing maintenance of the department SOP.

3.2 Attend to the Saturday stock take as per the stock take schedule.

Skills Required

1. Fast and accurate data capturing
2. Works within SOP
3. Logical
4. Detail orientated / analytical
5. Task driven (meet deadlines)
6. Able to work within and meet deadlines
7. Good organisational skills (task and prioritisation)
8. Communication and interpersonal skills
9. Able to work independently as well as within a team
10. Able to perform under pressure
11. Reliable and honest

Experience

(3 to 5 years’ experience)

1. ERP Systems (Sage Evolution preferred)
2. CRM Systems (Salesforce advantageous)
3. Tyre knowledge/industry (advantageous)

Requirements

Matric Certificate