Job Description
Branch Manager – Road Freight Transport - Port Elizabeth
Salary: R45-50k CTC Negotiable
Please Submit: Updated MS Word CV; RFL ALL Employment History Incl Current; Current Salary P/M
Purpose of Position:
Complement Recruitment are recruiting for a Branch Manager from the Road Freight, Courier & Transport industry for a permanent position based in Port Elizabeth. This position requires developing new business and being able to work independently, generating new business, maintaining existing client relationships as well as running the branch & depot. The position reports directly to the National Operations Manager. Experience in a Logistics/Supply Chain high pressurised environment essential. At our client’s request employment equity applicants will take preference. Available to start as soon as possible. Salary includes travel & cellphone allowance as well as medical aid and provident fund contributions.
REF: BMPLZ – <--------Please upload your CV here--------
Minimum Requirements:
ü Grade 12 Minimum (Matric)
ü Preferred B.Com Degree or Diploma in Logistics or Transport
ü Basic knowledge on Managerial / people management principles
ü Sales budgeting knowledge
ü Strategic Management
ü Approximately 3 / 4 years in Transport or freight related environment
ü In depth understanding of freight processes, including freightware and similar management systems
ü Basic understanding of road transport and traffic ordinances in SA
ü Basic understanding of all organisational discipline (Marketing, HR, finance and info technology etc.)
ü Computer operation, Basic MS Word, Intermediate Excel, PowerPoint
ü Formal presentation and group facilitation
ü Financial interpretation
ü Problem solving skills
ü Excellent interpersonal skills
ü Ability to handle customer queries and complaints – taking the necessary correctly action as & when required
ü Ability to work under pressure and to meet deadlines the majority of the time
ü Ability to work unsociable hours as and when required
ü Ability to communicate on all levels – both internally and externally
ü Ability to work unsupervised the majority of the time
ü Ability to communicate job expectations to direct reports
ü Ability to work as a team player
ü In possession of a valid unendorsed driver’s license (code 08)
ü Assertive; Self-motivated; Reliable
ü A high degree of integrity required
ü Presentable and of a professional manner
ü Excellent time management and administrative skills
Essential Duties and Responsibilities:
Developing new business by
- Prospecting for new business by opportunity identification, area and business review, making telephonic
contact and cold calling
- Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo
types etc.)
- Typing client quotation and scheduling meetings
- Formally presenting the business proposal
- Conducting follow-up and progress calls
- Obtaining client proposal acceptances
- Preparing / submitting weekly new business reports / sales filters
- Gathering market intelligence / information in terms of freight service opportunities, competitor activities and
reports, accordingly
- Monitoring credit applications submitted for approval and expediting same
Achieving branch sales results by
- Understanding sales expectations, monitoring own performance and correcting where needed
- Identifying target markets / sales opportunities and routes
- Preparing sales filters, assessing clients against standard profiles, reviewing and setting rates
- Obtaining approval for new client proposals
- Monitoring, investigating, administering and approving client claims
Maintaining client services and sales volumes by
- Handling client enquires, queries and problems and facilitating resolutions
- Conducting monthly and weekly service call visitations
- Identifying and capitalize on service / sale extension opportunities
- Advising rate increases and processing procedural changes
- Building client relationships at all levels
- Scheduling maintaining client visitation roster
- Preparing weekly visitation reports
- Identifying client sales volume declines and implementing corrective action
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Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful
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