Branch Manager

Supervisory Responsibilities

• Interviews, Selective hires, and training for staff for the retail location.
• Organization and overseeing the schedules and work staff/
• Conducts performance evaluations of staff members to ensure they are on par.
• Handles discipline and termination of employees as needed in accordance with the company policies.

Duties and responsibilities

• Oversees staff and full fills staffing needs for regular hours, as well as special events or high-traffic times.
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Plans, organizes, and coordinates sales, marketing.
• Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.
• Ensures inventory data is correct by performing spot inventory counts and checks monthly.
• Collaborates with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Uses company software to research, analyse, and track purchases.
• Ensures that the store always looks clean and inviting.
• Places and rotates merchandise to attract positive attention from customers.
• Performs other related duties as assigned.
• Arrange for deliveries where needed

Required Skills and Abilities

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and Ms excel
• Knowledge of Pastel invoicing system advantages
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate staff.
• Excellent customer service abilities.
• Ability to develop and maintain budgets.
• Thorough understanding of company policies and practices.

Other Requirements

• Must have at least a CODE8 Drivers licence.
• Must be able to lift heavy products.

ADDITIONAL ITEMS TO BE DONE:

• Bring in leads on new business, through cold calling and researching for potential business.
• Bring in new business.
• Assist with new developments for customers and potential new items to be displayed in the shops.