Branch Manager

Our cliënt is looking to employ a Branch Manager in Ermelo.

Main Objective

• Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
• Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI''s) through effective leadership, performance management and KPI tracking.
• Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
• Enforce compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
• Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in an industry leading position.

Requirements

• Grade 12
• B Com Degree (Management) would be beneficial
• Computer Literacy
• SAP
• Company policies and procedures
• Budgeting Skills
• Customer relationship management
• Problem Solving Skills
• Interpersonal Skills
• Total of 5 years relevant experience
• SAP
• Stock Control
• Cash Management
• Expenditure Control
• Centre Management