Branch Manager

SUMMARY:
A retail store based on the Eastrand seeks the assistance of a Branch Manager. This position requires hands on, driven individual that thrives on making the branch/company successful.

POSITION INFO:

Qualification

• Matric

Requirements

• A minimum of 5 years’ experience within a similar environment
• Must have own transport
• Must reside within close proximity to the store
• Demonstrate good track record

Duties

• Responsible for the sales performance of the store.
• Responsible for own performance and the achievement of store KPA’s.
• Meet and exceed monthly, quarterly and annual sales and financial targets and any additional targets which may be set by the company from time to time.
• Identify new sales opportunities and increase the number and depth of active accounts. Generate new business and rejuvenate lost business.
• Ensure that the maximum number of product lines is sold.
• Upsell and cross sell to drive revenue.
• Grow the store’s active customer base.
• Submit detailed daily call reports on customer interactions for capturing within the SAP CRM.
• Actively manage CRM customer data (for accuracy and completeness within CRM) and customer quotations on a proactive basis.
• Ensure that the lead pipeline is effectively managed and of adequate size in order to meet sales objectives.
• Identify new sales opportunities and increase the number and depth of active accounts. Generate new business and rejuvenate lost business.
• Assumes full responsibility for ensuring performance in line with the level required by the job/role description.
• Ensure that all customer complaints are immediately logged within the complaint procedure and retain ownership of the complaint until fully resolved.
• Assist finance in resolving specific account payment issues as required.
• Roll out, control, coordinate and finalise colour database issues (e.g. price updates, database updates etc.).

NB! This job is now closed. You can apply for other jobs by uploading your CV.