Branch Manager

SUMMARY:
Our client is seeking an experienced and qualified Branch Manager to join their team.

POSITION INFO:
Requirements: 

• Grade 12 / Matric Qualification non-negotiable.
• Diploma / Bachelor's degree in a related field is an advantage.
• Minimum of 5 years in a leadership role.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Knowledge of industry regulations and industry best practices.
• Proficient in Microsoft Office.

• Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services.
• Coordinate and optimize the use of resources, including vehicles, personnel, and equipment.
• Implement and enforce safety protocols to ensure a secure and accident-free work environment.

• Recruit, train, and develop a high-performing team of logistics professionals.
• Foster a positive and collaborative work culture, promoting teamwork and accountability.
• Conduct regular performance evaluations and provide constructive feedback to team members.

• Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services.
• Identify opportunities for business expansion and collaborate with the sales team to secure new clients.
• Address client concerns and resolve issues in a timely and effective manner.

• Develop and manage the branch budget, ensuring financial targets are met.
• Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
• Collaborate with the finance department to ensure accurate billing and invoicing processes.

• Ensure compliance with industry regulations, company policies, and safety standards.
• Implement quality assurance processes to maintain high service standards.
• Conduct regular audits to assess and improve operational efficiency.