SUMMARY: Projectwise
POSITION INFO:
The successful candidate for this role will assist the UK Support team on a variety of key projects which are hosted in ProjectWise and require complex configuration as well as ongoing maintenance in order to meet the needs of our varied client base in a fast-paced business. Close collaboration with key stakeholders, clients, joint ventures and colleagues is therefore essential.
An understanding of the relationship between application performance and the underlying infrastructure is essential. The successful candidate should have experience of working in a highly collaborative environment and should feel comfortable engaging with staff at all levels of the business as well as key project personnel externally.
Candidates will understand formal Incident Management process and delivery to Service Level Agreements. The successful candidate will be organised, an excellent communicator and able to deal with businesses delivering to high-pressure client deadlines.
Key Responsibilities:
Experience Required:
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