Benefits Administrator

SUMMARY:
A leader in its industry is URGENTLY seeking for a Benefits Administrator to join their team for a 4 month contract role (Maternity Relief ), the main function of this role is to accurately process Fund claims according to the Pension Fund Rules.

POSITION INFO:

The successful applicant duties include but is not limited to:
Process benefit claims

• Perform quality assurance on claim forms and supporting documents received according to applicable workflow, rules and legislation.
• Validate the exit claim form to the exit movement received.
• Check accuracy of all claim documentation and member information and request additional information if required.
• Verify applicability of member options to Fund Rule and Legislative requirements.
• Capture the member details applicable to the exit event.
• Draw member/pensioner history to prepare information in readiness for a health check, ensuring accuracy of member data, information and applicable calculations.
• Compare member contribution history and emoluments for the exit period.
• Check the manual calculated Final Average Emoluments are verified to those applied in the exit calculation in all areas.
• Re- calculate the pre commutation value for the death of a pensioner claim, before loading dependants for a benefit.
• Interview dependants for death claims before capturing verified household information.
• Once all information is captured, check all member data and values are correctly updated in the member workflow, in order to calculate the member or beneficiary values as per the member choice.
• Check the values displayed within the workflow process match the health check.
• Apply for a tax directive where required in accordance with standard procedure.
• Complete manual tax directives for members with additional voluntary contributions.

• Update claim details on pension system
• Assist business (Call Centre, Payroll, Social Workers & Legal) with enquiries received timeously
• Respond to appropriately to enquiries received from external stakeholders
• Obtain historical information related to member benefit claims
• Draft letters to respond to standard enquiries
• Obtain approval from Supervisor where complex enquiries are received.
• Provide the necessary information to assist SARS with the understanding of the nature of the Fund.

• Completed Diploma in administration or retirement funding
• Senior Certificate preferably with Mathematics or Accounting as a passed subject
• Certificate of Proficiency (COP) will be advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.