SUMMARY:
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POSITION INFO:
The Bartenders at La Residence are involved in all aspects of beverage service at the property, from wine to spirits and speciality offerings like cocktails, craft gins, beers, etc. Advising and serving guests, as well as ordering in, and controlling the stock, ensures that beverage experience at La Residence contributes to our purpose which is "to give our guests a complete experience and a perfect stay".
MAIN DUTIES & RESPONSIBILITIES
- To embody and live The Royal Portfolio’s Purpose & Values
- To ensure a superior, friendly and personalised guest service and experience
- Interact with customers and to take orders
- Mix ingredients to prepare cocktails and other drinks
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes
- Assess customers’ needs and preferences and make recommendations
- Ability to sell or influence others for up selling and suggestive selling
- Provide guidance to guests on hotel activities, dining options and general hotel and Franschhoek information
- Demonstrate a thorough knowledge of food and beverage products
- Maintain a clean working area by sweeping, vacuuming and dusting
- Maintain liquor inventory and consumption records
- Prepare inventory or purchase requisitions as needed to replenish supplies
- Stay guest focused and nurture an excellent guest experience
REQUIREMENTS, QULIFICATIONS & EXPECTATIONS
- At least 2-years'' experience working at a 5* hotel or restaurant
- Up to date product knowledge of Cocktails, Wines and Spirits
- Ability to work long hours, day and night, including weekends and holidays
- Demonstrated excellent written and verbal communication skills.
- A passion to learn, teach and drive improvement in employees
- International experience in a similar environment and traveling experience will be advantageous
- Knowledge of Micro’s (POS)
- Team player, happy to do all the jobs in the bar, from cleaning to serving
- Proven job reliability, diligence, dedication
- Must live locally and have good knowledge of local wines, estates, venues, restaurants, attractions, etc.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.
NB! This job is now closed. You can apply for other jobs by uploading your CV.
