BRANCH MANAGER

Join this leading insurer in Gauteng as a branch manager. 

JOB PURPOSE

The focus of this role is the sales delivery, strategic execution, people development, and regulatory compliance and manage a team of 15- 20 Life Insurance & Wealth Advisors. 

RESPONSIBILITIES

Leadership and Direction

Communicate the actions needed to implement the function''s strategy and business plan within the team; explain the relationship to the broader organization''s mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

Functional Strategy Formulation & Implementation

Develop tactical plans for optimizing resources and assets being managed within Tied Financial Advisory Services to meet business growth requirements.

Business Planning

Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.

Meet growth objectives in all distribution channels in the Life and Wealth

Personal lines and Commercial Lines channel

Stakeholder Engagement (Internal and External)

Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.

Promoting Customer Focus

Manage, monitor and ensure that exceptional customer service is delivered across the the distribution channels in the Life and Wealth, Personal lines and Commercial Lines.

Organizational Capability Building

Use the organization''s formal development framework to identify the team''s individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organization''s policies and relevant regulatory codes and codes of conduct.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.

Personal Capability Building

Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in- depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Sales Management

Sell complex, often customized products and services to significant customers and/or manage a significant sales department.

Policy and Regulation

Knowledge of the Insurance Act, Insurance principles , Business processes, New business development, Channel distribution, start up strategies, Compliance & regulatory risk management.

EDUCATION

General Education

• Grade 12/ SAQA Accredited Equivalent (Essential); FAIS accredited NQF5 (120 credits) (Essential)
• KI Regulatory Examination (Essential); Full product holding accreditation (Essential); CFP (Advantageous)
• Business Related Degree (Advantageous) Management and/or coaching qualification (Advantageous)

EXPERIENCE

General Experience

• Minimum 5 or more years'' experience managing a sales-driven team or multi- teams in the financial sector (Essential)
• Experience within life and wealth long- term insurance industry (Essential) 

• Previous Tied Agent Experience (Advantageous)

• Minimum 3 or more years'' managerial experience within a financial services environment (Essential)