BM 392851 - Inverter Specialist ( Solar Energy) – Joburg North

SUMMARY:
Inverter Specialist ( Solar Energy) – Joburg North

POSITION INFO:

Employer Description

Our client is in the solar energy industry.

Job Description

Reporting to the Technical Manager. You will be responsible for :

• Oversee and successfully manage all Kodak product related technical challenges and issues to resolution and report back to sales and management.
• Supporting with selection of new KODAK solar products.
• Product training on the portfolio of KODAK products to both the company and our customers.
• Development of training material, application notes and webinars dedicated to the KODAK portfolio of inverter and battery products.
• Providing direct customer support remotely to ensure that a high level of service is maintained with our customers.
• Increasing market share in South Africa and Southern Africa through local presence and understanding client technical support needs.
• Remote customer pre-sales product/system support with focus on residential installations – PV system design, advice on suitable components
• Customer post sales product/system support – solving issues, getting systems working, diagnosis and fault finding.
• Customer liaison regarding product issues and RMA approval.
• Completing testing on products as and when required.
• Ensuring and developing simpler fault-finding methodologies, documents and tools are available to be utilized for the KODAK portfolio of products.

Qualifications

• Matric
• Tertiary qual in Electical Engineering an advantageous

Skills

• Three years’ experience in solar energy industry (Kodak advantageous)
• MS-Office suite, industry standard CRM, web meeting and presentation tools

Salary / Package

R25,000 to R35,000 CTC pm

Benefits

• Retirement fund

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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