BI Assistant

SUMMARY:
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POSITION INFO:

Duties and Responsibilities:

• Implement required amendments and enhancements to B2B and B2C platforms (back-end and front-end).

• Review and refine the business processes and backoffice support in relation to the online platforms
• Monitor and analyse costs in comparison to the turnover in relation to the online sales channels
• Analyse sales data to propose recommendations to the commercial and marketing teams on campaigns, product offering, consumer behaviour
• Collaborate with internal teams to create landing pages and optimise user experience
• Work with the commercial teams to ensure data is maintained to support the online platforms
• Ensure business processes support the effective execution of servicing the B2B and B2C sales channel
• Plan, develop and implement our SEO strategy in conjunction with service providers and / or marketing team
• Identify key SEO KPIs
• In conjunction with the commercial and marketing teams, identify our target audiences
• Analyze reports and data obtained from relevant sources (e.g. Google Analytics) in order to provide insights and direction in terms of SEO, Content Management and social presence.
• Assistance and creation of ad-hoc reports as and when required to assist in reporting requirements and solutions in the following key areas

Qualifications

• Valid matric certificate/grade 12 level qualification
• A relevant Degree/Diploma would be advantageous
• 3 years’ experience in BI and / analytics

Skills

• Knowledge of and experience with Syspro ERP
• Good knowledge of MS Office
• Knowledge of and experience with eCommerce platforms such as Shopify, WooCommerce, Magento, Facebook business
• Knowledge of and experience with Web Publishing platforms such as WordPress
• Knowledge and experience of BI tools such as Qlik, Power BI