BAKERY SHIFT SUPERVISOR - GUGULETHU

What you''ll do

This is a list of tasks that you will be responsible for doing on your days at work.

• Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important
• Manage all customer questions and concerns.
• Ensure that Bakery staff adheres to all customer service requirements.
• Planning the daily/ monthly operations of the Bakery Department.
• Receiving stock and ensure cutting, packing, and merchandising is up to SPAR standards and Erarite Policies and Procedures.
• Participate in the sales and marketing of the Bakery Department
• Scheduling of the staff ensuring adherence to scheduling procedure.
• Induction and training of new staff members to the expected level.
• Ensure compliance of the staff daily duties planned.
• Daily management of staff with regards to delegating task, motivation, and discipline
• Always ensure departmental cleanliness and hygiene.
• Ensure that staff comply with the hygiene standards prescribed by SPAR.
• Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to the HR Office or Store Management in a timely, thorough, and professional way
• Perform all administrative functions related to this position