Automotive Debtors Clerk - Edenvale

SUMMARY:
#DriveYourCareerForward as a Debtors Clerk – take charge of accounts, reduce risk, and keep the books balanced while building trusted client relationships. Precision and great communication are your power tools!

Our client, a motor dealer group is looking to employ a Debtors clerk where your financial expertise will play a key role in ensuring smooth and efficient operations.  The role of the Debtors Clerk is to manage and maintain the debtors’ book with accuracy and efficiency, in line with internal policies and procedures. This includes overseeing all debtor accounts, enforcing the credit application process, monitoring payment deadlines, and minimising bad debts. The Debtors Clerk will also manage risk while maintaining positive customer relationships. A strong eye for detail, solid accounting and maths skills, multitasking ability, trustworthiness, and excellent communication are key to success in this role.

Remuneration:
15k negotiable based on experience – Benefits including Provident Fund, Medical Aid,

POSITION INFO:
Duties include

• Open and maintain debtor accounts upon receipt of completed applications and reference checks
• Initiate and complete ITC checks; forward to legal for approval and allocate account numbers
• Communicate new account details to customers and relevant sales/service staff
• Monitor and ensure receipt of debtor payments; update payments on the system
• Accurately allocate deposits and bank transfers to correct debtor accounts
• Perform daily banking and allocate deposits appropriately
• Reconcile debtor accounts and ensure general ledger alignment monthly
• Prepare and send statements to customers according to agreed deadlines
• Handle and resolve customer queries professionally and timeously
• Monitor overdue accounts; enforce credit terms and follow up in line with company policy
• Put accounts on hold when necessary; advise internal teams accordingly
• Process credit notes and refunds upon authorization
• Manage warranty and maintenance claims linked to debtor accounts
• Initiate legal processes for recovery of bad debts where required
• Conduct and document monthly reconciliations and remittance allocations
• Conduct annual and as-needed ITC checks for existing clients and credit limit changes
• Ensure compliance with VAT legislation and internal credit policies
• Maintain and update customer database accurately
• Identify and caution high-risk or non-compliant customers
• Provide frontline support to customers (walk-ins and telephonic), handling account-related concerns
• Support customer satisfaction by building strong client relationships and delivering timely service
• Use dealer systems (CMS, IAL, Evolve or similar) and MS Office proficiently

• Matric (Grade 12 / NQF Level 4)
• Financial qualification (Degree, Diploma, or Certificate) is advantageous
• Minimum of 3 years’ experience as a Debtors Clerk within a dealer environment
• Strong computer literacy (MS Office, Internet, Email)
• Proficient in CMS, IAL, Evolve, or similar Dealer Management Systems
• Understanding of motor industry legislation and dealership procedures
• Fluent in English and Afrikaans (an additional local language is a plus)
• Must have a clear criminal and verification record
• Preferably based in or near the East Rand