Audio Visual Field Service Technician & Programmer

SUMMARY:
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POSITION INFO:

Join this team as a Audio Visual Field Tech & Programming Maestro!

Are you ready to dive into the world of Audio Visual  with flair and finesse? We're on the lookout for a tech-savvy, funky individual to join my client in the exciting role of Audio Visual Field Technician & Programmer.

Primary Duties:

• Respond to calls from awesome clients with lightning speed.

• Provide remote support that's so on point, it's like telepathy over the phone.

• Schedule site visits faster than a speeding bullet, all within the client's SLA Mean-Time-To-Respond time.

• Resolve issues quicker than a ninja within the client's SLA Mean-Time-To-Repair time.

• Understand each client's SLA contract better than your favorite comic book hero and stick to the required service level.

• Tackle preventative maintenance like a superhero saving the day, with full maintenance reports as your secret weapon.

• Master advanced fault-finding like a tech wizard casting spells.

• Wire, cable, and terminate connections with the precision of a tech ninja.

• Configure video conferencing and audio visual setups that will leave clients in awe.

• Prepare for site visits like it's your moment to shine.

• Collaborate with suppliers and senior staff to troubleshoot like a tech hero.

• Install like a pro when Field Service work isn't needed.

• Program Crestron and Extron systems for epic boardroom setups.

• Embrace overtime and travel like an adventure in the tech universe.

• Stand by like a tech guardian when duty calls.

• Stay on top of training when not saving the tech world.

• Be the on-site hero customers need when the tech signal lights up.

• Work and report like a tech legend, even without direct supervision.

MINIMUM REQUIREMENTS
• Matric Essential
• A minimum of 2-4 years audiovisual experience
• Strong knowledge of Audio-Visual systems
• Crestron and Extron programming non-negotiable
• Basic Room control experience.
• Audio experience, including basic DSP programming
• Video Routing and switching experience
• Video Conferencing endpoint experience – Polycom, Avaya
• Good communication skills
• Proof of technical skills
• Good time management essential
• Good planning skills
• Strong attention to detail is essential
• Must have valid Driver’s license & own vehicle

If you're ready to bring your tech prowess and field tech skills to this dynamic team, then this is your chance to shine! Join us in revolutionizing unified communications and tech support like never before. Let's make tech dreams a reality together!

NB! This job is now closed. You can apply for other jobs by uploading your CV.