Associate Project Manager

Key Duties and Responsibilities (include but is not limited to):
- Provide optimal staff capacity with correct skills.
- Contain and improve cost effectiveness of functions provided
- Implementation of agreed initiatives to improve operational efficiency and customer experience
- Monitor and manage external perception of the project team
- Identifying and reporting impediments and manage improvement
- Ensure training and development of staff
- Contribute to the various cross functional forums to help improve efficiencies in other areas
- Ensuring that all correspondence is professional and in line with standards and protocols of the organisation
- Is source of knowledge and specialist know how to project team members when it comes to the delivery methodology
- Ensures that processes required to deliver the outputs of the relevant speciality are developed, implemented and adhered to
- Help manage and determine the budget of the business area
- Interact with executive management in other business areas to ensure clear communication, expectation management and delivery to other business functions and areas
- Assist with the development of junior and middle management
- Help formulate strategy of business area

Additional Skills:
- Ability to use the full Microsoft Office suite (outlook, xls, word, PowerPoint, vision) and Adobe
- Quality driven
- Ability to pay attention to detail as accuracy is important
- Ability to work effectively with others and contribute to team task accomplishment
- Can operate very effectively under pressure
- Task and deadline orientated
- Ability to make decisions, analytical mind and excellent problem-solving techniques
- Strong sense of ownership
- Excellent time management skills
- Pro-active and innovative

Qualifications:
- Grade 12 or equivalent (Essential)
- Relevant ICT related degree or diploma
- Minimum 3-5 years’ experience at project team leader level
- Accomplished experience with various systems delivery methodologies such as waterfall, agile, scrum etc
- In-depth of Business and Operational Insurance Industry administrative processes
- Relevant ICT experience to manage field of speciality
- Experience interacting directly with external parties and internal stakeholders
- Project Management experience
- Analysis of business processes