Assistant Lodge Manager

SUMMARY:
Assistant Lodge Manager

POSITION INFO:

A Game Lodge in Hluhluwe area is looking for an Assistant Lodge Manager to join the team.

REQUIREMENTS: 

• Hospitality Diploma or tertiary qualification in Hotel Management 
• Strong Guiding Background with Guiding qualification FGASA level 2
• Computer Literate – Pastel /Micros / Opera/SEMER property management system/EXCEL/ Microsoft Office 
• English speaking, fluent in written and spoken English 
• Zulu (Speak) – certainly a great benefit. Some understanding essential
• Driver’s License valid PDP essential 
• Valid First Aid Certification
• South African Citizen 
• Physically fit, sober habits and in good health 

PREVIOUS EXPERIENCE: 

• Previous work experience of at least 2 years in management roles in related lodge environments. 
• Management experience in luxury lodge environment
• Experienced in managing such a large and diverse and intense property
• Focus of Guest experience delivery from each department
• Systematic and strong with protocols
• Use to a reporting system and presenting month end packs to Operations
• An understanding of budget control and financial management and planning for the future of the lodge
• HR and payroll functions of the lodge
• Hands on staff management and staff disciplinary process
• Delicately manage community staff and drive the development/upliftment process of those selected employees
• Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
• Experience and ability to train staff
• Reservations and front office administration & practices
• Basic maintenance & vehicle skills & knowledge

TASKS / RESPONSIBILITIES INCLUDE:

• Front of House Hospitality Manager
• Guiding
• Management of guiding department
• Reservations/Reception
  • bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
• Finance, Admin, Stock Controls & Stocktaking
• Housekeeping
  • Communicating with HODs on bookings information,
• HR
  • General Duties
• Curio Shop  
  • orders, stock control, stocktaking
  • check variety of stock and track sales prices, offer special to get stock moving

Please apply with a full CV, contactable references and a recent photo

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

---