CORE PURPOSE OF JOB

KEY PERFORMANCE AREAS

• Information Services and User Support
• Circulation Services Management
• Administer the Information Services and Circulation Desk
• Promote, communicate, and assist patrons with information services and resources available.
• Participate in Library and Information Services activities.
• Information services and training on a one-on-one basis to users of the George Campus Library.
• Assist the Information Librarian with Training/ Orientation, etc.

CORE COMPETENCIES

• Circulation and Library Operations: Sound knowledge of circulation procedures, including issuing, returning, renewing and tracking library materials, and managing daily circulation desk operations.
• Information Services and User Support: Ability to respond to information enquiries, assist users in accessing library resources and provide professional guidance on library services.
• Library Systems and Digital Literacy: Proficiency in using library management systems, computer booking platforms and relevant digital tools to support circulation and information services.
• Customer Service and Communication: Strong interpersonal, verbal and written communication skills, with the ability to engage professionally with students, academic staff and other library users.

REQUIREMENTS

In order to be considered for appointment to this post, candidates must possess:

Grade 12 (Matriculation Certification)

M+ 3 qualifications in Library Science or equivalent (would be Advantageous)

Required Minimum Experience: 2 years of related professional library experience in circulation, information

and training services at an academic library.

Must have worked experience in an academic library

Ability to perform a variety of duties, often changing from one task to another

Own transport

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.