Assistant Game Lodge Manager (5* Lodge)

SUMMARY:
Silvan Safari Lodge, Sabi

Assistant Lodge Manager for the award winning Silvan Safari Lodge managed by Valor Hospitality Partners.

Silvan Safari Lodge is an award-winning luxury lodge nestled within the breathtaking Silvan Safari Reserve, spanning 24,000 hectares of pristine wilderness. Our commitment to excellence in service and environmental sustainability has earned us recognition as a top destination for travelers seeking an unforgettable safari experience.

POSITION INFO:
Key Responsibilities:

• Assist in implementing and monitoring lodge policies, processes, and standards to provide high-quality service to our guests.
• Collaborate with department teams to ensure a coordinated effort in delivering excellence in guest service.
• Help maintain par-stock levels for various lodge departments, including Food and Beverage and Housekeeping.
• Support the selection of competent employees and facilitate their continuous development.
• Implement and monitor systems for safety, security, and confidentiality of information.
• Work with the Management Team to achieve the highest standards of service quality.
• Manage lodge budgets, monitor expenditure, and optimize cost-saving opportunities.
• Ensure the upkeep and functionality of lodge spaces and facilities.

• Diploma or equivalent in Hospitality Management/Leadership (Essential)
• Three years of previous experience in overseeing operations of a luxury 5-Star Lodge (Essential)
• Proficiency in International styles of service, property management software, and financial good practices (Essential)
• High degree of confidentiality and protection of sensitive information (Desired)
• Degree or equivalent in Hospitality Management/Leadership (Desired)
• More than three years of experience in managing a luxury 5-Star lodge (Desired)

• Committed to delivering exceptional and personalized services
• Ability to work independently and make sound judgments
• Exceptional integrity, fairness, and empathy
• Emotionally stable and calm under pressure
• Strong communication and teamwork skills
• Resilient in demanding environments
• Positive outlook and dedication to meeting guest needs

• Competitive salary
• Live-in accommodation within the Silvan Safari Reserve
• Exposure to a unique and stunning natural environment