Assistant District Manager: After Sales

SUMMARY:
A vacancy exists with a client in the Technical Services After Sales Field Operations department, which forms part of the Regional Office based in Cape Town. This position reports to Regional After Sales Manager.

POSITION INFO:

Duties:

- Improvement and adherence to After Sales Franchise Standards at Dealer Level

- Optimize Customer Experience at Dealer Level

- Profitable After Sales Department

- Implementation and Maintenance of Global After Sales Operational Guidelines at Dealers

- Implementation and Maintenance of minimum Environmental Standards at Dealers

- Implementation of an agreed After Sales Training Plan for the development of all After Sales Staff

Requirements:

- NQF 6 (360 credits – 8 level framework) qualification in Marketing or equivalent

- PC Literacy: MS Excel & Word intermediate to advance level

- Good verbal and writing skills

- Basic Financial Skills (Parts & Service)

- Customer Handling Skills

- Certified Service Advisor level 2

- Product and general automotive business knowledge

- Parts & Service Management

- Fundamentals of Supply Chain Principles and Inventory Management 

- Automotive Technical background would be an advantage

NB! This job is now closed. You can apply for other jobs by uploading your CV.