SUMMARY:
The Grade B Armed Reaction Officer will report to the Key Accounts Manager. The primary responsibili
POSITION INFO:
KEY RESPONSIBILITIES:
• Enforce the Company’s Disciplinary ‘Code of Conduct’
• Ensure an efficient and effective Armed Response Service to the Site
• Handle and resolve staff and client complaints
• Carry out duties and tasks as per Site Job Description
• Take a proactive approach to Armed Reaction-related matters
• Communicate with Staff, Public, Client and Management with regards to Security needs
MINIMUM REQUIREMENTS:
• PSIRA Grade B Registered
• Armed Response Trained
• Driver’s License Code 08
• Firearm Competency
• 3 -5 years of Driving experience
• 3-5 years of experience in Armed Response within the Security Industry
• Knowledge of the Security Industry regulations including Operational and Client requirements
COMPETENCIES:
• Excellent People Management skills
• Proven negotiation and influencing skills
• Excellent verbal and written communication skills
• Demonstrated commitment to high ethical standards within a diverse workplace
• Strong commitment to service and quality standards as well as Client Satisfaction
• Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously
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