Duties and Responsibilities:
*Building and establishing New Cleaning contracts and Once-off Cleaning Contracts.
*Focus on growing New Business in the Free State Area.
*Maintain and build strong relationships with new and existing customers.
*Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
*Use information obtained at the site to complete inspections, micros, audits, and customer feedback. *Conduct and report meetings with Teams.
*Responsible for all portfolio operational activities, including operational problem-solving.
*Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily.
*Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations.
*Manage individual and team performance of HR Resource, and coach & develop Site Managers.
*Maintain customer relationships, meet Customer expectations and eliminate plant damage & downtime.
*Manage and achieve the Portfolio Financial Budget.
*Adhere to and promote the Company Value System by compliance with the company Way.
*Responsible for Growth in the Area of Responsibility.
*Address staff issues with the supervisors and liaise with the HR department.
*Draft compliance reports for the various sites.
Key Skills
*At least 5 years’ previous work experience in sales, management, key account management, or relevant experience.
*Strong negotiation skills, with the ability to follow through on client contracts.
*Ability to multitask and manage more than one client account.
*Proven results of delivering client solutions and meeting sales goals.
*Ability to work under pressure and adhere to tight deadlines.
*High work standards, excellent communication skills, energetic and driven.
*Must have a valid driver''s license and own a reliable vehicle.
*Exceptional interpersonal skills and must have the ability to build client relationships.
*Ability to solve problems efficiently and to be proactive in identifying potential problems.
*Must have a strong preference to work with the following core values; Respect, Honesty and Integrity, Teamwork, Accountability, Open Communication, and Service Excellence.
