Agent: Customer Service – Acquisitions (JHB - Gauteng)

 

Recruiter:

Career Circuit

Job Ref:

Agent: Customer Serv..

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Salary would be dependent on qualifications and experience. Market Related, including Medical Aid and Provident Fund Contributions.


SUMMARY:
Agent: Customer Service – Acquisitions (JHB - Gauteng)

JOB DESCRIPTION:

Responsibilities:

ØThe Acquisitions agent is responsible for sales and lead conversion targets.
ØMarketing of the company to both existing and new customers.
ØFollow up on outstanding leads and/or queries.
ØHandle inbound and make outbound calls according to campaigns.
ØDemonstrate excellent knowledge of product, service offerings and systems.
ØNegotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.
ØDealing with customer queries and complaints in a competent, efficient and professional manner, in accordance to company quality standards and values.
ØSelling of value added services.
ØUp-selling of company products.
ØObtaining referrals from new company customers.
ØProvide constant feedback to intermediaries, management and other departments regarding status of leads.
ØEnsure quality benchmarks are achieved.
ØManage time and workloads to ensure that deadlines and targets are met.
ØAlign own behaviour with company culture and values.
ØEnsure achievement of own performance requirements.
Ø

Job Requirements:

ØMinimum Matric qualification.
ØPrevious call centre experience in a sales environment is essential.
ØRE 5 is a requirement.
Ø120 FAIS credits advantageous.
ØMS Office knowledge (Basic or Intermediate Excel) .
Ø

Skills and Competencies:

ØSelling skills (objection handling & negotiation).
ØCustomer centric.
ØAttention to detail.
ØDeadline and results driven.
ØInitiative.
ØTeamwork.
ØJudgment/Problem solving.
ØTolerance for stress.
ØInterpersonal and communication skills.
ØInfluencing.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Customer Service Agent
Location: Johannesburg
Salary:
To start mid July 2026Hybrid role
4 days ago


Customer Service Agent (Entry Level)
Location: Johannesburg
Salary: WEEKLY PAYMENT THROUGH PROFIT SHARE
Full training and ongoing development
24 days ago


Customer Care Agent (Entry Level)
Location: Johannesburg
Salary: weekly wage
18-30, with matric around Johannesburg
6 days ago


Customer Sales Agent
Location: Springs, Gauteng
Salary: weekly
customer Sales agent
13 days ago


Customer Relations Agent
Location: Centurion
Salary:
18 days ago


CUSTOMER CARE ADMINISTRATOR / AGENT - AUTOMOTIVE (SPARTAN)
Location: Johannesburg
Salary:
A company in the automotive and transport industry is seeking a customer Care Administrator / agent to manage customer feedback, complaints, and aftersales support processes. The successful candidate will be responsible for customer follow-ups, complaint tracking, CSI and NPS reporting, administrative support, and ensuring high levels of customer service and operational efficiency.
26 days ago


Customer Care Administrator/ Agent
Location: Johannesburg
Salary: Monthly
NEW VACANCY !!We are seeking a customer Care Administrator/agent to join our clients team. You will be responsible for providing exceptional customer service and support in the automotive sector. Based in Johannesburg, gauteng
22 days ago


Commercial Customer Care Agent
Location: Johannesburg
Salary:
28 days ago


Customer Care Administrator/ Agent (Parts Distribution Centre)
Location: Isando
Salary:
customer Care Administrator / agentIsandoAutomotive Industry (Mandatory)Job SummaryThe customer Care Administrator / agent is responsible for managing customer feedback, complaints, and aftersales follow-ups to ensure high levels of customer satisfaction and service excellence. The role involves capturing and tracking customer interactions, coordinating complaint resolution, monitoring CSI and NPS...
18 days ago


Quality Assurance (QA)
Location: Sandton
Salary:
1 day ago


Create a free job alert for Agent: Customer Service – Acquisitions (JHB - Gauteng) in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2026 Job Placements. All Rights Reserved.