Agent: Customer Service – Acquisitions (JHB - Gauteng)

Recruiter:

Career Circuit

Job Ref:

Agent: Customer Serv..

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Salary would be dependent on qualifications and experience. Market Related, including Medical Aid and Provident Fund Contributions.

SUMMARY:
Agent: Customer Service – Acquisitions (JHB - Gauteng)

JOB DESCRIPTION:

Responsibilities:

ØThe Acquisitions agent is responsible for sales and lead conversion targets.

ØMarketing of the company to both existing and new customers.

ØFollow up on outstanding leads and/or queries.

ØHandle inbound and make outbound calls according to campaigns.

ØDemonstrate excellent knowledge of product, service offerings and systems.

ØNegotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.

ØDealing with customer queries and complaints in a competent, efficient and professional manner, in accordance to company quality standards and values.

ØSelling of value added services.

ØUp-selling of company products.

ØObtaining referrals from new company customers.

ØProvide constant feedback to intermediaries, management and other departments regarding status of leads.

ØEnsure quality benchmarks are achieved.

ØManage time and workloads to ensure that deadlines and targets are met.

ØAlign own behaviour with company culture and values.

ØEnsure achievement of own performance requirements.

Ø

Job Requirements:

ØMinimum Matric qualification.

ØPrevious call centre experience in a sales environment is essential.

ØRE 5 is a requirement.

Ø120 FAIS credits advantageous.

ØMS Office knowledge (Basic or Intermediate Excel) .

Ø

Skills and Competencies:

ØSelling skills (objection handling & negotiation).

ØCustomer centric.

ØAttention to detail.

ØDeadline and results driven.

ØInitiative.

ØTeamwork.

ØJudgment/Problem solving.

ØTolerance for stress.

ØInterpersonal and communication skills.

ØInfluencing.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Centre Agent (Customer Service)
Location: Sandton
Salary: R10 000
Our Client based in Sandton is looking for a Call Centre agent providing customer support telephonically Salary R10 - R14 000
16 days ago

Sales Agent (Johannesburg)
Location: Johannesburg
Salary: Market related
Sales agent, customer service
1 day ago

Head of Inbound Operations Centre
Location: Johannesburg
Salary:
Are you the type of leader who sees inbound operations as more than just answering calls? This is a unique opportunity to build and lead a centralised Inbound Operations Centre from the ground up, shaping the future of collections through strategy, technology, AI, workforce optimisation, and operational excellence. If you have successfully led large-scale inbound contact centre environments and th...
5 days ago

Senior Manager: Body Corporate
Location: Johannesburg
Salary: Market Related
Senior Manager: Body Corporate
9 days ago

Learning And Development Specialist
Location: Johannesburg
Salary: Market related
Smollan is looking for an experienced Learning and Development Specialist
10 days ago

IT Helpdesk Agent - (PTA) Oct 2026
Location: Pretoria
Salary: 11000
Our client in Pretoria is hiring a Technical Support agent/ IT Helpdesk agent. The salary offered is R11 000,00 per month.
12 days ago

Sales Agent
Location: Springs, Gauteng
Salary: weekly
Sales agent
15 days ago

Logistics / Shipping /Customer Services Manager â Fertiliser
Location: Johannesburg
Salary: Monthly
A well-known international agricultural company requires the above to work closely with the Sales, Demand Planning team as well as senior management based locally and internationally. The successful candidate will ensure that customers receive their products timeously by liaising and coordinating with service Providers such as Shipping agents, Transporters and Port Warehouse Operators to confirm d...
19 days ago

Alloy Wheel Spray Painter - Gauteng, Midrand
Location: Midrand
Salary:
Alloy Wheel Spray Painter - gauteng, Midrand #DriveYourCareerForward as an Alloy Wheel Refurbishment Spray Painter Are you an experienced spray painter with an eye for detail and pride in producing a quality finish? Join an established automotive environment where your skills will help bring alloy wheels back to showroom standard.Our client a reputable group is looking for a Whee...
26 days ago

Insurance Sales Agent
Location: Springs, Gauteng
Salary: weekly
Insurance Sales agent
26 days ago

Agent: Customer Service – Acquisitions (JHB - Gauteng)

Similar jobs you might be interested in:

Create a free job alert for Agent: Customer Service – Acquisitions (JHB - Gauteng) in Johannesburg

Jobseekers

Recruiter

General