Agent: Customer Service – Acquisitions (JHB - Gauteng)

 

Recruiter:

Career Circuit

Job Ref:

Agent: Customer Serv..

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Salary would be dependent on qualifications and experience. Market Related, including Medical Aid and Provident Fund Contributions.


SUMMARY:
Agent: Customer Service – Acquisitions (JHB - Gauteng)

JOB DESCRIPTION:

Responsibilities:

ØThe Acquisitions agent is responsible for sales and lead conversion targets.
ØMarketing of the company to both existing and new customers.
ØFollow up on outstanding leads and/or queries.
ØHandle inbound and make outbound calls according to campaigns.
ØDemonstrate excellent knowledge of product, service offerings and systems.
ØNegotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.
ØDealing with customer queries and complaints in a competent, efficient and professional manner, in accordance to company quality standards and values.
ØSelling of value added services.
ØUp-selling of company products.
ØObtaining referrals from new company customers.
ØProvide constant feedback to intermediaries, management and other departments regarding status of leads.
ØEnsure quality benchmarks are achieved.
ØManage time and workloads to ensure that deadlines and targets are met.
ØAlign own behaviour with company culture and values.
ØEnsure achievement of own performance requirements.
Ø

Job Requirements:

ØMinimum Matric qualification.
ØPrevious call centre experience in a sales environment is essential.
ØRE 5 is a requirement.
Ø120 FAIS credits advantageous.
ØMS Office knowledge (Basic or Intermediate Excel) .
Ø

Skills and Competencies:

ØSelling skills (objection handling & negotiation).
ØCustomer centric.
ØAttention to detail.
ØDeadline and results driven.
ØInitiative.
ØTeamwork.
ØJudgment/Problem solving.
ØTolerance for stress.
ØInterpersonal and communication skills.
ØInfluencing.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Customer service agent -- 6 month contract
Location: Johannesburg
Salary:
19 days ago


Call Handler & Customer Service Agent
Location: South Africa
Salary: R15 500 - R19 000
As a Call Handler & customer service agent, you will support UK-based energy efficiency programs by managing inbound and outbound calls, verifying customer eligibility, and coordinating surveys and installations.
27 days ago


4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE
Location: Johannesburg
Salary: 23000
MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS!
Today


Technical Support Agent
Location: Centurion
Salary: Monthly
Our client in Centurion is looking for a Technical Support agent who can deliver exceptional customer service to their clientele, with their technical expertise and awesome personality. We are looking for someone who has experience on fixed wireless broadband equipment, troubleshooting and configurations, with certifications in place.
Today


Head of Marketing (Sandton)
Location: Johannesburg
Salary: ***Salary – R1.4m – R1.7m (Negotiable further for a perfect fit, based on skills, experience and in relation to current package)
Head of Marketing (Sandton)
Today


Sales Agent
Location: Johannesburg
Salary: Market-Related
The Sales agent will manage the full B2C sales cycle, from lead generation to closing, while ensuring an outstanding customer experience.
Today


Assistant Support Agent
Location: Bryanston
Salary:
4 days ago


Rental Agent
Location: Lanseria, Gauteng
Salary: Annual , Commision
Rental agent
10 days ago


Sales Administrator
Location: Irene
Salary:
11 days ago


Direct Sales Agent (Outbound) - Call Centre - Vehicle Tracking - Randburg
Location: Randburg, Gauteng
Salary: Negotiable
Direct Sales agent (Outbound) - Call Centre - Vehicle Tracking - Randburg
12 days ago


Create a free job alert for Agent: Customer Service – Acquisitions (JHB - Gauteng) in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2025 Job Placements. All Rights Reserved.