Aftersales Consultant

 

Recruiter:

Sydsen

Job Ref:

JHB003406/CH

Date posted:

Thursday, November 10, 2022

Location:

Johannesburg, South Africa

Salary:

R22 000


SUMMARY:
Aftersales Consultant - Johannesburg North - Gauteng

JOB DESCRIPTION:

A well established premium brand dealership is looking for an experienced Vehicle Aftersales Consultant to join their team based in Johannesburg North, Gauteng. 

Purpose of this vacancy: 
To strive in providing customers with a professional service 
experience whilst ensuring excellent communication between 
customers, parts and service departments in achieving customer 
satisfaction and financial goals


Minimum Job Requirements:
  • 7+ years experience in a similar role
  • Motor dealership (retail) experience
  • Grade 12
  • Computer literate (Autoline or Kerridge)
  • Valid drivers license

Duties (included but not limited to): 
  • Confirm Customer Details as correct
  • Determine Payment Method
  • Liaise with customer if any problem with Warranty/Motor plan arises
  • Prepare quotation for Motor plan contract where applicable
  • Pre-assess all bookings for the following day
  • Offer the customer a pre-assessment  visit to confirm hard to diagnose problems
  • Follow up on parts ordered
  • Inform customer promptly of any delay
  • Create Repair order
  • Arrange booking reminders
  • Ensure that routes are planned and check availability of drivers for customer on day of service
  • Ensure that loan vehicles will be available and clean for customer
  • Accurate customer information
  • Outstanding parts orders
  • Unpaid invoices
  • Offer Customer option of a service reception at the vehicle or at the desk
  • Confirm Customer and Vehicle details

Salary: R22 000 - R27 000 Basic Salary (depending on experience) + Incentives

Please note that only experienced candidates will be considered and contacted.

Apply Online Now at />

SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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