Aftersales Consultant

SUMMARY:
Aftersales Consultant - Mbombela - Mpumalanga

POSITION INFO:
A well-established Automotive Dealership is looking to employ an Aftersales Consultant in their Service Department.

Responsibilities:

• Making appointments, processing repair orders, quotes and invoices
• Providing customer support via the phone and face to face at the dealership
• Qualifying customer problems and logging them for technicians to review
• Ordering additional stock as required so approved repairs can occur without delay
• Ensuring customer approval for all remedial work to be carried out
• Promoting our range of vehicle parts and accessories
• Internal coordination of service work to adhere to commitments made to customers
• Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
• Accurately tracking hours available and hours sold in appointment diary

Requirements:

• Prior leadership experience in the automotive sector is essential
• Proven track record of leading a team to exceed sales targets
• Ability to evolve and adapt with changing business needs

Apply now! 

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