After Sales Administrator (Repairs and Maintenance)

Recruiter:

Dante Personnel

Job Ref:

JHB007169/TS-JH

Date posted:

Monday, June 9, 2025

Location:

Roodepoort, South Africa

Salary:

R20 000

SUMMARY:
Our client based in Roodepoort in the Manufacturing Industry is looking for a After Sales Administrator in the Repairs and Maintenance department to join their team.
Salary is R20 000 - R24 000 CTC per month

POSITION INFO:
Minimum requirements:

Matric is essential
Knowledge of mechanical engineering language is an advantage
Computer Literate MS Excel, Syspro and BC
Previous experience in an administrative role
Experience with exports, invoicing, procurement portal providers
MUST be willing to learn

Key Responsibilities:

Scanning job packs on the system
Research data on the system to improve sales
Respond to all enquiries regarding repairs, giving general advice and assistance and ensuring an effective response to requests for repairs
Respond promptly to emergency and urgent maintenance queries to safeguard customers and property
Answer telephone calls or emails from contractors and help with any job queries and enquiries and maintain good customer relations
Ensure all works orders are completed and recorded accurately within agreed targets
Regularly monitor all job costs and work, taking appropriate action to ensure that expenditure is within budget
Oversee the invoice process, ensuring PO’s are raised and coded accurately and on time
Provide data on a regular basis to assist in monitoring contractors’ performance and customer experience
Arrange meetings, take minutes and circulate the agenda and monitor action plans
Providing an excellent level of customer service to all customers, including managing complaints
Provide administrative support for management of planned maintenance programmed and cyclical

Consultant: Thandi Speelman - Dante Personnel Johannesburg
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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