Administrator

SUMMARY:
Ensure adherence to Standard Operating procedures

POSITION INFO:

1. MAIN PURPOSE OF THE JOB

Perform administrative duties to provide assistance to SGS- Matrolab / Matrocast Laboratory and technical staff, customers and suppliers as and when required

2. REPORTING STRUCTURE

- Supervisor

3. RESPONISIBILITIES

 General

ï‚· Ensure adherence to Standard Operating procedures

ï‚· Ensure adherence to company Code of Ethics

ï‚· Ensure adherence to Quality Management Systems & implementation of Quality System.

ï‚· Ensure all duties are performed in accordance with accepted service delivery standards.

ï‚· Performing reception duties as and when required in a friendly and efficient manner offering refreshments to visitors.

ï‚· Ensure safety requirements including keeping relevant access gates closed as required

ï‚· Maintain quality, efficiency and confidentiality of service.

ï‚· Liaise with and assist Supervisor / Manager as and when required

ï‚· Adhere to all quality and safety requirements of the SGS management system.

ï‚· Perform any other reasonable tasks as assigned by direct line manager

 Administration (any of the following as assigned and trained

ï‚· Liaison with customers via telephone or email as and when required.

ï‚· Ensure all messages are conveyed to relevant people.

ï‚· Ensure that all communication done by Administrator is done in a professional manner at all times.

ï‚· Supply HR and Payroll with relevant instructions before payroll cut off date

ï‚· Capturing, processing and forwarding of timesheets on a monthly basis

ï‚· Assist with sample registration as and when required.

ï‚· Maintain hard copy Sample Register as and when required.

 Sample handling and distribution of results (any of the following as assigned and trained

ï‚· Ensure prompt and efficient handling of documents, invoices and other instructions as trained and per applicable procedure

ï‚· Attend to operational matters related to new and repetitive instructions received from customers/operations manager

ï‚· Typing of documents including but is not limited to reports, e-mails, orders and requisitions

Supervisor / Manager

Administrator

SOUTHERN AFRICA Doc. No.

JD-ZA-[IND]-

[(MAT)]HR-019

Job Description – MAT/MAC

Administrator

Rev. No 00

Date February 2017

Page No. 2 of 2

Uncontrolled document without signatures Template PF-(RZA)-[GEN]HR-031 08/12

 Adhere to all quality and safety requirements of the SGS management system.

 Perform any other reasonable tasks as assigned by direct line manager.

4. SPECIFIC AUTHORITIES

 Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.

 Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.

 Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

5. QUALIFICATIONS

5.1 Education

 Grade 12

 Language: Proficiency in English and Afrikaans (Read, write, speak)

 Computer literacy in Word, Excel, Outlook

5.2 Experience

 Administrative experience will be an advantage.

5.3 Competencies

 Attention to detail

 To operate pro actively

 Good interpersonal skills towards colleagues, customers and suppliers

NB! This job is now closed. You can apply for other jobs by uploading your CV.