Administrator – Claremont, Cape Town

Qualifications & Skills Required:

B.Com or similar qualification from a leading tertiary institution or extensive suitable

experience.

Experience in transfer agency services/ investor administration of asset management

industry.

Ability to learn quickly.

Ability to work independently, as well as be a team player.

Good communication skills - verbal and written.

Ability to multi-task and to deal with complexities, use initiative to solve problems.

Ability to be accurate and pay attention to detail.

Routine driven.

Computer Competency Requirements:

Proficiency in the latest Microsoft packages.

Experience in an investor administration application.

Key Responsibilities & Deliverables:

Review investor application, redemption, switch, top-up and transfer instructions for

accuracy and completeness.

For new investors follow on-boarding process that includes review of required FICA

documents and determining the ultimate beneficial owner in the case of entities.

Prepare risk ratings in accordance with FICA Risk Management & Compliance

programme.

Follow group FICA risk management process to prepare an investor risk rating.

Capture investor detail on in-house developed system and excel based monthly transaction

registers.

Submit approved investor instructions to outsourced administrators within agreed

timelines.

Perform checks to ensure that all transactions were processed correctly by administrators.

Review investor reporting (monthly statements, contract notes, distribution notices, tax

certificates etc.) prepared by outsourced administrators for accuracy and complete checklists.

Resolve and respond to internal and external queries from investors and hedge fund

investment manager clients, timeously and in a professional manner.

Prepare subscription and redemptions payment instructions for review and obtain bank

verification reports within the required timelines.

Enhance professional relationships with investors, service providers and hedge fund

manager clients.

Perform ad hoc projects.

Continuously develop own expertise in terms of professional, industry and legislation

knowledge.