Account Manager – Garden Route

SUMMARY:
Account Manager – Garden Route

POSITION INFO:

Job Position: Account Manager – Garden Route

Ref: 3767

Location: Port Elizabeth

Salary:  R20 000 to R25 000 per month CTC commensurate with experience and qualification + commission, car allowance, cellphone allowance and company laptop / tablet

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Qualifications / Requirements:

• Must have own reliable vehicle and valid drivers licence – extensive travel required
• Will service the Garden Route and Cape Town area
• Minimum Matric or NTC 3
• Post Matric qualification preferable
• Minimum of 5 years experience in the retail sale sector (with a focus on technical and related products)
• Knowledge and skills:

-        Good understanding of sales cycle and key account management

-        Detailed product and industry knowledge

-        Good business acumen

-        Excellent selling skills

-        Able to provide basic training on industrial product lines

-        Able to build strong relationships with resellers at buyer and owner level

-        Planning and organizational skills

-        Problem solving skills

-        Computer literacy

-        Customer orientation

-        Technical expertise

-        Results oriented

-        Communication skills

-        Attention to detail

Key Performance Areas:

• Achievement of sales and targets:

-        Increase turnover of existing customers across the entire account base by upselling and cross selling

-        Set overall revenue and profit targets for each account, with specific targets for individual products

-        Identify opportunities to win business where customers currently favour competitors’ products.

-        Ability to negotiate a win/win business solution in meeting client needs

-        Inform customers of new products/brands, promotional campaigns or joint marketing programs and feedback to management

-        Formulate and implement plans to increase turnover per existing customer

-        Research and gather information about potential product ranges

-        Ensure knowledge and understanding of client’s business

-        Determine who the key decision-makers are and what the prospect’s needs are

• Key Accounts Management:

-        Increase usage of rapid trade

-        Resolve complaints and queries effectively

-        Determine and manage the customer’s expectations regarding stock and delivery

• Sales Planning:

-        Complete and submit a comprehensive monthly customer call cycle planner and report

• Product Knowledge:

-        Determine training needs and provide relevant training on product benefits

NB! This job is now closed. You can apply for other jobs by uploading your CV.