Account Executive

SUMMARY:
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POSITION INFO:

A full-service integrated communications agency is looking for an Account Executive, who is strong on administration, reporting, planning and organising from a traditional PR perspective. 

Work experience:

• 1-2 years in a Marketing, Communications and PR environment.
• Consultancy experience essential.
• Proven organisational skills,
• Track record of delivery in client service

KEY PERFORMANCE AREAS

Account management:

• Works according to agreed PR plans and ensures that deliverables are of a high standard
• Manages day-to-day client activities: planning, implementation of all tasks
• Keeps clients abreast of all developments and progress on accounts: daily liaison via telephone, email and meetings
• Responsible for setting up of regular monthly/weekly status meetings with client, prepares agendas and generates status reports within 48 hrs of meetings
• Distributed to client and internal team. Follow through / coordinates actioning of tasks
• Team Coordinates and provides administrative support for staff and external vendors that render services
• Drafts and manages critical timelines/checklists as part for communications plans

Planning and reporting:

• Compiles monthly status and media measurement reports for sign off by AD
• Keeps track of tasks by effectively creating and using planning tools for self and team: diaries, status reports, project logics, activity calendars etc
• Builds and maintains relationships with suppliers relevant to the PR function - eg web developers, graphic designers, photographers, writers etc. Is able to accurately brief service providers and manage critical timelines
• Reports daily to Account Director regarding account status, administrative matters and problem areas.

Content and correspondence:

• Prepares correspondence and basic reports and documents for Account Management team / Client Prepares and drafts presentations professionally and correctly.
• Drafts basic releases, blogs and smaller content pieces for clients and the agency (estimated 300 words)

Digital:

• Supports implementation of digital PR campaigns and online community management for multiple clients, across a range of industries alongside team members and Account Director
• Regularly research and source partners/influencers, and maintain a database of online and offline contacts
• Support the team to plan, compile and proof content for multiple social media platforms.
• Working closely with and supporting the Digital Manager and the PR team to ensure seamless digital and PR outcomes for clients (as part of a fully integrated approach)

Events:

• Provides hands on implementation, administrative support for the Agency team in the execution of events (media or otherwise) according to brief, client expectation and Agency standard.
• Attending events as necessary. 

COMPETENCIES

Planning & organising: Works across multiple accounts and is able to prioritise and manage tasks and help to coordinate team members’ activity effectively.
Plans ahead: preparation. Time management for self and others: able to accurately set deadlines and meet these.
Set priorities, timetables and goals for self and others  

Attention to detail: Checks for accuracy and consistency in all tasks for self and others. Able to write and prepare professional and error-free correspondence and other written work Professional preparation of presentations, reports, administrative documents such as minutes and agendas. Able to compile detailed checklists independently. 

Collaboration /Teamwork: Able to work as team support person, able to take instruction and implement tasks in coordination with others, Supports team members.
Accurately assess work, anticipates and proactively follows through on tasks without reminding once briefed.

Problem solving: Able to identify problems and resolve independently or report to seniors for action. Logical and clear approach to resolving problems.
Ensures that corrective actions are implemented.

Communication: Effectively expresses ideas and explains plans and actions to others. Checks for understanding when speaking to others. Good interpersonal interaction with team, able to interact with clients in professional manner (when required)  
                    

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