ACCOUNT MANAGER

SUMMARY:
ACCOUNT MANAGER - EE EAST LONDON SALARY R16 000CTC

POSITION INFO:

Minimum requirements: 

• 3 year Degree or Diploma in Sales/Marketing/Retail Management

• Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services 
• Prepares and presents business proposals and quotations to existing and potential clients as required
• Engages with clients on a regular basis to maintain sound relationships.
• Acts as primary contact between clients and Company for purposes of:
  • negotiating prices within the parameters of the Authority Framework
  • providing customised solutions
  • problem/issue resolution
• Communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
• Stays abreast of and informs the Sales Manager of changing market and competitor trends.
• Maintains a current and updated database on all clients in own portfolio.
• Keeps informed of legislative requirements pertaining to document & records management.
• Ensures effective classification of client information to ensure fast and accurate retrieval.
• Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
• Compiles and reports on a quarterly basis.
• Develop Account Plans as agreed with Sales Manager for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
• Reports sales and service statistics to the Sales & Service Manager on a weekly basis

Consultant: - Dante Personnel
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