SUMMARY: Our client who is a National Retailer based on a national basis in SA is looking for an experienced Junior Retail Operations Manager to join their team based at Head Office in Durban. The role will require a lot of travelling and looking after the KZN, Eastern Cape, Western Cape and Mpumalanga region. A male candidate is require.
POSITION INFO:
The main purpose of this role is to bring the brand to life in store by monitoring stock, driving a customer-centric culture, managing operational needs & improving organizational processes of our retail stores in approximately 30 stores in KZN/Eastern Cape/Western Cape/Mpumalanga Provinces.The candidate would be required to execute company values through performing his daily job functions by:- Conduct stock counts and store visits- Implement and enforce company standards in-store – both the store and staff- Maintain and increase standards of customer service- Line Manage, motivate and train Sales Staff- Oversee in-store merchandising- Ensure store maintenance is optimal by conducting audits and reporting back to Head Office- Increase and maximise sales and profitability by managing store specific inventoryMinimum Requirements and Key Competencies:MatricRelevant Qualification will be advantageous5 years’ experience in a similar role as a Retail Manager managing numerous retail locationsOwn Reliable VehicleIntermediate Computer Literacy (Microsoft Word, Excel, Outlook, etc.)Strong Planning, Organizing, Decision making and Problem-solving skillsExcellent communication (written and verbal), People Management and Customer Service skillsAble to work well under pressure in a fast-paced environmentExceptional organizational skills – able to manage numerous storesDurban based and able to work from home office when requiredWilling to travel extensively and work necessary hours to meet with operational outcomes
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