1st Line Support Technician

1st Line Support Technician

Salary: Up to R20 000, depending on experience

Our client, in the Internet Service Providers Industry has an opportunity for 1st line Support Technicians to join their team in Waterfall, Midrand area

Minimum requirements:

• Proficient in relevant computer applications
• Basic network understanding will be beneficial
• Complementary training\experience or Certification on Mikrotik Ufibre and Ubiquity products
• 1 year of practical experience in data fibre field, and experience in an installation environment
• Proficient in relevant computer applications
• Experience in deployment for the following applications: Mikrotik Ufibre
• Familiarity with Microsoft Operating Systems (All IOS) and software tools such as FTP, Telnet, TFTP, HyperTerminal, etc.
• Experience in providing technical systems support, strong customer focus, interpersonal, co-ordination and communication skills
• Knowledge (basic) of telephony communication protocols such as QSIG/DPNSS/SIP/VOIP
• In-depth knowledge of System maintenance procedures and practice
• In-depth knowledge of operational requirements and practices
• MS Office applications expertise
• MS Project application expertise
• MS Visio application knowledge
• MS Outlook
• Internet
• Working Hours (Office based): Monday-Friday, 08h00-16h30
• One week per month: Monday-Thursday, 15h00-20h00 (Friday off, on duty again the Saturday and Sunday, 08h00-13h00)

Please note: Only shortlisted candidates will be contacted