SUMMARY:
Service Advisor – 12-Month YES Internship Programme
Location: East Rand
Industry: Automotive Retail
Employment Type: Fixed-Term Internship (12 Months)
Salary: R5,600 per month
POSITION INFO:
Role Overview:
An established automotive dealership in the East Rand is offering a 12-month YES Internship opportunity for a motivated and customer-focused Service Advisor. This role is ideal for unemployed youth seeking practical workplace experience within the automotive aftersales environment. The successful intern will receive structured on-the-job training and exposure to service reception, customer liaison, and basic workshop administration.
Key Responsibilities:
- Welcome and assist customers at the service reception desk in a professional and courteous manner
- Book vehicles in for services and repairs in accordance with workshop capacity
- Open and update job cards accurately
- Communicate service requirements between customers and workshop technicians
- Provide regular updates to customers regarding vehicle status and completion times
- Assist with invoicing preparation and basic administrative duties
- Maintain service records and ensure compliance with dealership processes
- Deliver a high level of customer service at all times
Minimum Requirements:- Must meet YES Programme eligibility criteria
- South African citizen
- Aged between 18 and 35
- Currently unemployed and not studying full-time
- Matric certificate (essential)
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer literacy
- Interest in the automotive industry
Skills and Competencies:- Customer service orientation
- Attention to detail
- Time management and organisational skills
- Ability to work under supervision in a fast-paced environment
- Willingness to learn and develop within the automotive aftersales function
What the Programme Offers:- 12 months of structured workplace experience
- Exposure to dealership service operations
- Mentorship and skills development
- Monthly stipend of R5,600
NB! This job is now closed. You can apply for other jobs by uploading your CV.
