Fabric & Fashion Customer Service Representative

SUMMARY:
Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape

POSITION INFO:
Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!

Qualifications & Experience:

• Experience in garment manufacturing, fabric merchandising or fashion.
• Must possess substantial experience in the Fashion and Fabric industry.
• Strong analytical skills to interpret market data and trends.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team.
• Sharp problem-solving abilities and attention to detail.

• Dive deep into global fashion trends, emerging styles, and consumer preferences.
• Analyse market data to spot potential opportunities and threats in the fashion industry.
• Use insights to shape product development and marketing strategies.

• Showcase the unique value of our products/services to potential clients.
• Listen actively to understand client needs, offering tailored solutions.
• Build strong relationships and trust through effective communication and expertise.

• Organize virtual or in-person meetings with prospective clients.
• Deliver engaging product presentations, highlighting key features and benefits.
• Adapt presentation style to suit diverse audiences.

• Nurture relationships with prospects through regular follow-up communications.
• Provide ongoing support and assistance to clients, enhancing satisfaction and loyalty.
• Anticipate client needs and offer proactive assistance.

• Stay updated on industry trends, competitor activities, and market developments.
• Monitor shifts in consumer behaviour to anticipate future demand.
• Identify new business opportunities based on market insights.