Dispatch Coordinator

SUMMARY:
Our client, a world leader in their field, is looking to add a Dispatch Coordinator to their Cape Town Northern Suburbs team.

As a Dispatch Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of their logistics and distribution network. You will be responsible for coordinating the dispatch of equipment and supplies to customers worldwide.

POSITION INFO:
Requirements:

• Matric certificate.
• 3+ years experience in a similar role.
• Must have excellent communication skills in English and Afrikaans.
• Valid forklift license and experience driving a forklift.
• Drivers license.
• Computer literate and proficient in ERP systems.
• SAP experience.
• Ability to work independently and within a team.
• Problem solving and organizational skills.

• Organise and communicate with the bulk and local outsource deliveries.
• Communicate with customers regarding orders, late deliveries, and ETA’s.
• Ensure that the documentation for transportation and deliveries are complete and filed.
• Handling of customer queries.
• Contact customers with the roadmap, directions and contact details.
• Preparation of waybills for bulk and local outsource deliveries.
• Assist customers with collections and deliveries.
• Check the stock to assist the pickers and escalate any discrepancies to management.
• Organise with customers for the transportation of returns and credits.
• Support with the picking, packing and stock counts when required.
• Take part in HSE activities, housekeeping, and reporting.